Terms & Conditions

Section 01Acceptance and how these terms apply

These Terms & Conditions apply to halo-hosting.com (the “Site”) and to services offered under the Halo Hosting name through the Site. In these terms, “Halo,” “we,” and “us” refer to Halo Hosting as presented on the Site, and “you” means the visitor, customer, or organization using the Site or ordering services.

By using the Site, submitting a service request, approving a proposal or order, or purchasing through a checkout made available by Halo, you agree to these terms. If you do not agree, do not use the Site or order services.

Your accepted proposal, order form, checkout terms, or other written scope for an engagement is the applicable order. These terms supplement the applicable order. Engagement-specific commercial terms in the applicable order control if they conflict with this page.

Section 02Eligibility and authority

You may use the Site and order services only if you have the legal capacity to enter an agreement. If you act for a business or another organization, you represent that you are authorized to approve the engagement and bind that organization to the applicable order and these terms.

You are responsible for the accuracy of the contact and account information you provide and for the actions of people you authorize to communicate with Halo or access project accounts.

Section 03Proposals, estimates, and scope

Site descriptions and prices summarize available services. The applicable order identifies what Halo will deliver, what you will provide, the price and billing schedule, revision or support terms, and any project assumptions. A quote or estimate becomes part of an engagement only when it is included in an accepted applicable order.

Requests outside the agreed scope—including added pages, features, integrations, content, revisions, or support—may require a written scope change and additional fees. Halo will not treat out-of-scope work as approved until the change is confirmed.

Schedules depend on the scope and on timely access, materials, decisions, and feedback. Any delivery window stated for an engagement is subject to the dependencies and milestones in the applicable order.

Section 04Customer materials, permissions, and approvals

You are responsible for providing accurate business information and the materials, access, and decisions reasonably needed for the work. Customer materials may include text, photographs, logos, trademarks, videos, data, account credentials, policies, and instructions.

You represent that you have the rights and permissions needed for Halo to use customer materials as instructed for the engagement. Do not provide confidential information that is unnecessary for the work or materials that infringe another person’s rights or violate law.

You are responsible for reviewing drafts, factual claims, contact details, pricing, and other business-specific content before approval or launch. Halo may rely on approvals and instructions from your authorized contacts.

Section 05Domains, hosting, and third-party services

Website projects may depend on domain registrars, hosting infrastructure, payment processors, content delivery networks, analytics, CRM tools, booking tools, software, plugins, APIs, and other third-party services. Those providers may apply their own terms, privacy practices, fees, usage limits, and service changes.

The applicable order should identify who is responsible for a domain registration or renewal, third-party accounts, ongoing subscription costs, and access. Unless the applicable order says otherwise, you must keep required account information current and provide timely access needed to perform the services.

Halo can configure or support third-party services within the agreed scope but does not control a third party’s availability, security decisions, product changes, account restrictions, or discontinuation. If a provider change materially affects the agreed work, Halo and the customer will discuss a reasonable scope adjustment or alternative.

Section 06Payments and recurring charges

Fees, deposit requirements, payment dates, and billing intervals are the amounts shown in the applicable order or checkout at the time you approve or purchase. Halo offers both one-time services and recurring services; only the option you select applies to your engagement.

If you select a recurring service, you authorize the payment processor to charge the payment method you provide at the interval shown in the applicable order or checkout until that service ends under the applicable terms. The payment processor’s terms also apply to payment handling.

A failed or overdue payment may delay project work or lead to suspension of the affected service after notice when practical. Any third-party cost or out-of-scope charge must be disclosed through the applicable order or a confirmed scope change before it becomes part of the engagement.

Section 07Changes, cancellations, and refunds

Halo does not state one universal cancellation or refund policy on this page because the correct treatment can differ by service and order. The change, cancellation, and refund terms shown in the applicable proposal, order form, offer, or checkout control.

To request a change or cancellation, contact Halo using the details below. Merely stopping use of a service does not communicate a cancellation request. Halo will confirm the request and explain any effect on work, access, billing, or third-party services under the applicable order.

If an offer includes a particular cancellation option, credit, or refund term, review and retain the version presented with your purchase. This page does not add to or replace that offer-specific term.

Section 08Intellectual property and license treatment

Each party keeps the rights it had in materials, tools, processes, branding, content, and technology before the engagement. You grant Halo a limited permission to use customer materials only as reasonably needed to perform the agreed services and follow your approved instructions.

The applicable order determines what rights or licenses you receive in final deliverables and whether any conditions—such as payment in full—apply. Do not assume that rights in working files, third-party software, licensed media, fonts, plugins, stock assets, or external services transfer unless the applicable order or the relevant third-party license says so.

Third-party materials remain subject to their own licenses. Nothing in these terms permits either party to use the other party’s name or branding in a way that falsely suggests endorsement.

Section 09Acceptable use

You may not use the Site or Halo-managed services to:

• break applicable law or encourage unlawful conduct;
• infringe privacy, intellectual property, publicity, or other rights;
• send abusive or deceptive messages, unsolicited bulk communications, or harmful code;
• attempt unauthorized access, interfere with security, or disrupt networks or services;
• host or distribute content that is fraudulent, malicious, exploitative, or otherwise prohibited by an applicable third-party provider; or
• misrepresent your identity, authority, business, or relationship with Halo.

You must cooperate with reasonable requests to investigate credible security, abuse, infringement, or provider complaints involving your service.

Section 10Suspension and termination

Halo may suspend affected work or service when reasonably necessary to address a security risk, credible abuse complaint, legal requirement, material breach, overdue payment, or restriction imposed by a relevant third-party provider. When practical, Halo will give notice and a reasonable opportunity to address the issue before suspension; urgent security or legal situations may require faster action.

Either party may end an engagement only as allowed by the applicable order. That order controls the effect of termination on billing, completed work, access, transition assistance, and third-party services. Before a hosted or managed service ends, ask Halo about available export or transition steps and independently retain the materials and account information you need.

Section 11Service disclaimers

Halo will provide the services described in the applicable order. Except for an express written commitment in that order or checkout, Halo does not promise that the Site or a service will be uninterrupted, error-free, or available at a particular speed or uptime level.

Website design, hosting, analytics, local search structure, automation, and related services can support a business, but results also depend on factors outside Halo’s control. Halo does not guarantee a particular search ranking, traffic level, number of leads, revenue result, or outcome from a third-party platform unless an applicable order expressly says otherwise.

Nothing in these terms excludes warranties or rights that cannot lawfully be excluded.

Section 12Reasonable limits of responsibility

To the extent permitted by law, neither party is responsible to the other for indirect, incidental, special, punitive, or consequential losses that were not reasonably foreseeable, including lost opportunity, lost profits, or lost data.

Halo is not responsible to the extent a problem or loss is caused by customer materials or instructions, missing or delayed access, an unauthorized change, or a third-party service or internet event outside Halo’s reasonable control. Halo remains responsible for its own obligations under the applicable order and applicable law.

These limits do not apply where law prohibits a limitation or to fraud, willful misconduct, gross negligence, personal injury, or another liability that cannot lawfully be limited.

Section 13Proportionate responsibility for third-party claims

If a third party brings a claim because customer materials, customer instructions, or the customer’s use of a service allegedly violates law or another person’s rights, the customer will reasonably cooperate and will be responsible only to the extent the claim was caused by those materials, instructions, or use.

This responsibility does not extend to the extent a claim was caused by Halo’s independent changes or conduct. Halo will provide prompt notice of a covered claim when reasonably possible and will not agree to a settlement that admits liability for the customer or imposes a non-monetary obligation on the customer without consent.

Section 14Privacy

Halo’s Privacy Policy explains how information submitted through the Site is collected and used. Third-party services may apply their own privacy policies. Do not send payment-card details, passwords, or other sensitive information by ordinary email unless Halo specifically provides an appropriate secure method.

Section 15Electronic communications and approvals

You agree that Halo may communicate about the Site, a request, an order, billing, or service operations using the email address, telephone number, checkout, or project channel you provide. Keep those details current.

Where permitted by law, electronic approvals, signatures, checkout confirmations, and written instructions have the same effect as paper communications. Marketing communications remain subject to the choices and rights described in the Privacy Policy.

Section 16Changes to these terms

Halo may update these terms to reflect service, Site, or legal changes. The “Last updated” date shows when this page was most recently revised. Material changes will be communicated through the Site or an engagement contact when practical.

Updated terms apply prospectively from their stated effective date. They do not rewrite an already accepted applicable order unless the parties agree, the applicable order allows the update, or a change is required by law.

Section 17Severability, waiver, and entire agreement

If a provision of these terms cannot be enforced, it will be limited only as much as necessary, and the remaining provisions will continue. A delay in enforcing a provision is not a waiver of it.

These terms, the Privacy Policy, and the applicable order form the entire agreement about the Site or services covered by that order and replace earlier discussions on the same subject. The applicable order controls when an engagement-specific term conflicts with this page.

Section 18Contact Halo Hosting